How It Works

Our process is designed to be simple, transparent, and respectful of your time and emotions.

Step 1: Free Consultation

Duration: 30-60 minutes

We start with a conversation to understand your situation:

• What type of transition are you facing?
• What are your goals and timeline?
• Which items need special attention?
• Who needs to be involved in decisions?

This consultation can happen at your home, over video call, or by phone.

Step 2: Custom Proposal

Within 48 hours, we provide:

• Detailed scope of work
• Timeline estimate
• Transparent pricing
• Service agreement

You decide what makes sense. We're happy to do as much or as little as you need.

Step 3: On-Site Inventory

Timeline: 1-3 days depending on home size

Our team arrives with professional equipment:

• Room-by-room photography
• Digital cataloging on tablets
• Voice notes for provenance stories
• Initial categorization (keep, sell, donate, dispose)

We work respectfully and can accommodate family members who want to participate.

Step 4: Valuation & Planning

Timeline: 1-2 weeks

We coordinate with appraisers as needed and organize items into:

• Family distribution - Items for specific heirs
• High-value sales - Pieces worth specialized marketing
• Online marketplace - Standard household items
• Donation - Items for charitable giving
• Disposal - Items with no resale value

You review and approve all categorizations.

Step 5: Execution

We handle the logistics:

• Schedule repairs or cleanings
• List items on appropriate platforms
• Manage inquiries and negotiations
• Coordinate pickups and deliveries
• Track sales and maintain records

You stay informed through our client portal with real-time updates.

Step 6: Final Settlement

Once complete, you receive:

• Complete financial accounting
• Digital archive of all items
• Documentation for tax purposes
• Distribution records for heirs

Typical Timeline

What Sets Us Apart

Dignity First - We treat your possessions and your story with respect.

Technology Enabled - Modern tools make the process faster and more transparent.

Family Focused - We facilitate communication and fair distribution among heirs.

Full Service - One point of contact for everything from photography to final sale.